Community FAQ's

Basketball Courts

Basketball Courts are available for use by Property Owners or Long-Term Tenants (Residents) and their guests.  Courts are lighted and those using the courts are asked to turn the lights off when leaving.  

 

Clubhouse Rental

The Clubhouse is available for property owner rental on a first come first serve basis.  This rental is for property owner’s use, or the use of a property owner’s immediate family member. NO EXCEPTIONS.  The Civic Room cannot be sublet to anyone.   The Community Pool is not included in the rental.

 

The Clubhouse will accommodate up to 125 people, has a full caterer kitchen, complete with china, glasses, utensils and tablecloths.   A deposit in the amount of $300.00 is required, in addition to the $250.00 rental fee which includes the cleaning fee. The deposit is returned upon final inspection by a committee member after the event is complete.  All fees are payable at least 2 weeks prior to the function.  If the rental is confirmed less than 2 weeks prior to the function, all fees must be paid by a cashier’s check. All checks will be made to CRPOA.

 

The Clubhouse Rental Form and the Clubhouse Rental - Rules & Regulations can be found in the Forms section of this website.

 

Civic Room Rental

The Civic Room is available for property owner rental on a first come first serve basis.  This rental is for property owner’s use, or the use of a property owner’s immediate family member. NO EXCEPTIONS. The Civic Room cannot be sublet to anyone. The Community Pool is not included in the rental.   The rental fee is $50.00, the deposit is returned upon final inspection by a committee member after the event is complete.

 

The Civic Room will accommodate up to 50 people and has no facilities other than tables and chairs.  There are no bathrooms in the Civic Room.  There are bathrooms outside the room entrance at the pool.  The lessee may choose to be responsible for cleaning the Civic Room after the function or pay to have the room cleaned for a fee of $35.00.  You will need to let the Club Committee Chair know your decision at the time of rental and arrange payment.  The lessee is responsible for locking the Civic Room, the access gates to the pool, if no attendant is present, and returning the key to the Gatehouse. The lessee assumes all responsibility for damages to the building, or its contents, that occur during the lease period. The lessee agrees to prohibit the invitees from going into any other area of Cape Royale not associated with the Civic Room.

 

The Civic Room Rental Form can be found on this website.

 

 

Community Pool

The Community Pool is open Memorial Day weekend through Labor Day Weekend.  Hours consist of Tuesday through Sunday from 10:00 am to 8:00 pm.  Pool passes may be purchased for $40 per Property Owner/Long-term Tenant household beginning May 1 each year.  Owner accounts must be current to purchase a pool pass. The Community Pool is not available for private parties.  All guests must be accompanied by a Property Owner or Long-Term Tenant.   Groups consisting of more than 6 people at one time must purchase additional day passes from the pool attendant. Additional day passes are $5.00 per person.  The Community Pool rules are published in the Policy section of this website and the Pool Pass Application can be found in the Forms section of this website.  


Exercise Room

The Exercise Room is available for use by Property Owners or Long-Term Tenants (Residents) and their accompanied guests.  Children under the age of 17 must be accompanied by parent or guardian.  Residents may check out the key to the Exercise Room from the Gatehouse and are responsible for returning the key when leaving the Exercise Room.  Those using the Exercise Room are responsible for leaving it in a safe/clean condition.  Wipes are provided to wipe down the equipment after use.  

 

Tennis Courts

Tennis Courts are available for use by Property Owners or Long-Term Tenants (Residents) and their accompanied guests.  Children under the age of 17 must be accompanied by an adult.   Residents may check out the key to the courts from the Gatehouse and are responsible for returning the key when leaving the courts.  The courts are to be used for tennis and pickleball only.  No bicycle riding, skateboarding, baseball/softball practice, etc.   The courts are available 7 days per week from 7:00 am to 11:00 pm.  The key cannot be checked out after 10:00 pm.  Courts are lighted and those using the courts are asked to turn the lights off when leaving. Owner accounts must be current to check out the key.

 

Nature Trails

There are four (4) Nature Trails located in Cape Royale.   The Nature Trail heads are located beside the basketball courts, at the marina across from the boat launch area, on S. Forest Cove and on S. Pine Harbour.  These are walking trails only; no bicycles, golf carts or ATVs.  Walking sticks and maps are provided at the entrance by the basketball courts and the marina.  Maps are also located in the On-Site POA office.  The longest trail is roughly 1.5 miles in length – just remember it’s one way so you will either walk it both ways or have someone pick you up at the other end!


Parks

Royale Greens Park is located at the end of N Royale Greens Loop.

Lake Park is located at the end of Clearwater Circle off N Cape Royale Drive.

Kings Point Park is located on Lake Grove Drive off S Cape Royale Drive in the Kingspoint Section.

Ash Park is located at the end of Ash Park Drive off N Cape Royale Drive.

 

Marina in General

  • Please enjoy the marina and the picnic areas, and fishing from the shoreline.  
  • Use of Marina facilities is at your own risk.
  • Children 10 years & younger MUST be supervised by an adult.
  • The piers are reserved for boat slip lessees, and they get first priority to that space.  
  • Please do not smoke (think about thousands of gallons of fuel right in front of you) 
  • Do not swim anywhere in the marina area or the boat launch area (think allegators, snakes, fishing lines, fuel).  This includes both sides of the causeway.  
  • There is no overnight parking at the marina.  

 Marina Store

The Marina Store is located at the end of “C” Pier.  Soft drinks, beer, wine coolers, candy, pre-packaged sandwiches, and ice cream are available, along with various other goodies including swag gear, fishing items, and safety items.  The store hours during summer hours are as follows:

 

Summer Hours (Memorial Day weekend through Labor Day Weekend):

Monday                9:00 AM – 5:00 PM

Tuesday                1:00 PM – 5:00 PM

Wednesday         1:00 PM – 5:00 PM

Thursday              9:00 AM – 5:00 PM

Friday                     9:00 AM – 5:00 PM

Saturday               9:00 AM – 5:00 PM

Sunday                   9:00 AM – 5:00 PM

 

Winter hours (between Labor Day and Memorial Day):

Monday                1:00 – 5:00 PM

Tuesday                Closed

Wednesday         Closed

Thursday              1:00 – 5:00 PM

Friday                     1:00 – 5:00 PM

Saturday               9:00 AM – 5:00 PM

Sunday                  9:00 AM – 5:00 PM

 

Non-Ethanol fuel may be purchased 24/7 by debit/credit card from the pumps located outside the Marina Store.

 

Marina Boat Slip Rental

All long-term boat slip leases are handled through the on-site POA office only and are offered only to Cape Royale Property Owners on a “1st come - 1st served” basis.  Currently, there is a Waiting List for boat slips.  Owners must already have the boat in order to be put on the Waiting List.  Owners are required to have a boat lift in the slip.  The application for slip rental can be found in the “Forms” folder of the Documents section of this website.  

 

Daily Boat Slip Rentals can be arranged through the Marina Store Attendant on duty.

 

Marina Boat Launch Fee

Any water vessel entering Cape Royale through the front gate entrance, that is not being pulled by a Property Owner or Long-Term Tenant (Resident) will be assessed a $10/day fee up to $20, to enter Cape Royale.  An Owner/Resident may purchase an annual “buddy pass” for $50 in the name of their visitor which is good from January through December.  No pro-rating for purchasing later in the year.  Payments must be made with exact change or check at the gate.

 

Fishing

Fishing can be done from any one of our waterfront parks including:

Royale Greens Park

Lake Park

Kings Point Park

Ash Park

 

There is a fish cleaning station at the Marina Store located at the front of “C Pier”.  Do not place fish cleaning remains in our trash cans. Ewww.  Fish remains can be tossed into the lake.

 

Entrance - Front Gate

Our front gate is a controlled access service to Cape Royale.  We do not provide security, we only provide a controlled access environment whereby only residents and their authorized guests, deliveries and contractors are permitted to enter.  New cameras have been installed at the gate that monitor both incoming and outgoing traffic. The new cameras have a better resolution and it is much easier to capture information when needed. The DVR has been replaced and we can now store up to 30 days of camera activity, when in the past we were only able to store 7 days.

 

  • Your guests, deliveries and contractors must be authorized by you.   You may email the gate attendant at crpoagate@eastex.net or call 936-653-GATE with the preferred method being email.  UPS/FEDEX/USPS are allowed access without authorization.
  • You may grant access to family members to enter without your authorization for each trip by completing a “family list” and submitting it to the On-Site POA office.

 

Owner/Resident Lane

Residents may register their EZTags, Texas Toll Tags or North Texas Toll Tags with the On-Site POA office to enter through the resident lane.   If you do not have this type of toll tag you may purchase a transponder from the On-Site POA office for $15.  The policy remains the same in that no more than 4 vehicles can be registered per Owner no matter how many lots are owned.  

 

Question:  If I use my EZTag or TXTollTag, will I be charged each time I enter the Cape?

Answer:  No.  

 

Question:  If I don’t have an EZTag or TXTollTag, what do I do?  How much will the transponder cost that I get from the POA?

Answer:  If you don’t have an EZTag or TXTollTag you can register to receive a transponder from the POA office for $15 each.

 

Question:  How will called in guests and family list members enter the Cape?

Answer:  They will enter the same way as they do today by stopping at the Gate to register and get a visitor pass.  If they leave and re-enter under that pass, they will have to enter through the visitor lane as they will not have a transponder to open the gate on the resident lane.

 

Question:  Can the transponder be moved from one vehicle to another?

Answer:  No.  The transponders are stickers just like an EZTag.  If they are removed they become inactivated.

 

Question:  If I choose to enter through the visitor lane, how will the gate attendant know I’m ok if I don’t have a resident sticker?

Answer:  All vehicles entering through the visitor lane must stop and be registered/verified by the gate attendant.  The currently used resident stickers will no longer have meaning and will not guarantee access with the gate attendant.  We know there are vehicles out there with Cape Royale resident stickers who no longer own property here or live here; but who are still entering the Cape as residents.  Our new process should eliminate that practice.

 

Question:  If there is no one blocking the visitor lane, can we use it or should we use the resident lane with the gate?

Answer:  We prefer that you use the resident lane.  Again, all vehicles entering through the visitor lane must stop.

 

Question:  Will we need a sticker to enter or will that go away?

Answer:  Stickers will no longer be issued.  Stickers that have been issued will no longer have meaning.

 

Question:  If the POA assessment fee has not been paid can I still enter through the resident lane with an activated transponder?

Answer:  If the POA assessment fee has not been paid and is considered late (any annual fee not paid by January 31 is considered late), the registered EZTag/TXTollTag/Transponder will be inactivated until such time the account is brought to a zero balance.  The resident can always have access to their property or resident by entering through the visitor lane, verifying residence with the gate attendant and getting a pass.

 

Golf Cars and ATVs

Please register your Golf Cars and ATVs with the On-Site POA office.  While difficult to enforce, we do ask that kids under 14 not drive these vehicles.   We’ve had one death, and several severe injuries involving kids and Golf Cars and ATVs.  Registering your vehicle helps emergency responders find you when there is an accident.

 

Trailer Storage Lot

The Trailer Storage lot is located off N Cape Royale across from Imperial Circle.   Spaces are leased on a first come first serve basis and there is currently a wait list.  All spaces are the same size.  Pricing is based on what is being stored:  small trailer, utility/pop-up trailer, Boats on trailers or campers.  Trailer Storage rentals are billed annually due on or before January 1st of each year.

 

Cape Royale Utility District – C.R.U.D

The Cape Royale Utility District (The District) provides water, sewer and trash services to Cape Royale.  You can visit them at www.cr-ud.org or at their office at 1330 Cape Royale Drive.   Their phone number is 936-653-CRUD.

 

Trash

Cape Royale does not have trash pick-up at your residence.   C.R.U.D. provides this service through a dumpster site located just east of the Tennis Courts on Cape Royale Drive.   This area is for household trash only.   C.R.U.D. also provides a “brush” site for just that…brush…and other heavier items.  You can find their “Brush Site Rules” under Policies and Rules folder in the Documents section of TownSQ.   The District also works with a service that will pick up heavy items from your residence with prior notice.  This needs to be arranged through The District.

 

Mailboxes

Mailboxes are in clusters throughout the community.  The POA is responsible for maintaining the clusters.  The Post Office located in Coldspring is responsible for assigning the correct mailbox and issuing the key to the Owner/Resident.  

 

On-Site POA Office

The On-Site POA office is open Monday through Friday with the hours shown below to assist you.  The staff will use the 2 hours the office is closed on Tuesdays and Thursdays to catch up on paperwork and return phone calls.   You can reach us at 936-653-3233 or via email at kay.thompson@goodwintx.com or savanna.caddenhead@goodwintx.com.  If no one is available at the POA Office and you cannot find what you are needing in these FAQ’s, you can also call Goodwin Customer Service at (855) 289-6007 or email at info@goodwintx.com.

 

Monday                              8:00 to 5:00

Tuesday                               8:00 to 2:00 

Wednesday                        8:00 to 5:00

Thursday                            10:00 to 5:00

Friday                                  8:00 to 5:00

 

Cape Royale Boating Association

Cape Royale Boating Association is a volunteer organization of families whose goal is to promote fun, safety and camaraderie for boaters and neighbors on and around beautiful Lake Livingston.  Family dues are $25 for CRBA’s May – April year.  The CRBA Membership Form can be found under Forms in the Document section of the website.

 

Cape Royale Civic Association

Cape Royale Civic Association is a volunteer organization designed to bring engaging events to our membership and to promote Cape Royale neighbor interactions.  Membership is $20.00 per year, per family.  The CRCA Membership Form can be found under Forms in the Document section of the website.

 

Architectural Control Committee (ACC)

All exterior modifications or improvements must be approved through the architectural control process. 

The architectural modification request form can be found under the ACC folder in the Documents section of TownSq.

 

There are four (4) different ACC Applications which are described below.  Owners are responsible for knowing the Deed Restrictions for their Section as they are not all the same.  

 

Each ACC Application will include four (4) additional attachments:

  • Construction Manual Information (CIM) V37 Recorded 
  • Road Maintenance Fee Calculation Worksheet
  • Construction Project Fee Calculation Worksheet
  • ACC Inspection Process

 

Please submit your completed Application and Worksheets to Savanna.Caddenhead@Goodwintx.com for the initial review.  Material and color samples will need to be dropped at the POA Office.  Emailed and texted color/material samples will not be accepted.

If you need assistance with completing your application, please contact Savanna via email to set up an appointment as this is not a 5 – 10 minute conversation.  If you would like to discuss the ACC process in general, please contact the ACC Chair, Michael Entrekin, via email at Entrekin.MB@gmail.com

Once the application is submitted, management will review and communicate with you should additional information be necessary. The ACC Committee meets the 1st and 3rd Thursday of each month where the application will be reviewed. This committee of volunteer homeowners is tasked to review each submission to determine that the request is in compliance with the association and the individual section’s architectural guidelines. The ACC Committee has up to thirty (30) days from the date of submission to respond.  Please ensure that you provide as much information as possible with your application to avoid delays. 

Small Project Plan Review Application

A Small Project is one that includes addition of footprint to existing home site such as decks, carports, storage buildings, gazebos; concrete, asphalt, or stone drives, walks, patios, bulkhead caps, bulkhead replacement; fences; hot tubs and/or Spas; hardscaping; changes in color or material on exterior of structure.

 

Major Project Plan Review Application

A Major Project is one that includes residential construction; new home, new garage, room additions to home or garage, new bulkheads, boathouses, piers, docks, swimming pools and well installation.

Spec Home Builder/Developer New Home Review Application

The definition of “spec home” can be found in the Construction Information Manual (CIM).

 

Maintenance/Repair Permit Application

A Maintenance/Repair Project is required for all outside maintenance or repair activity, such as painting, re-roofing, siding or wood replacement – all in like kind; same color, same material, same footprint.

Any work involving a change in structure footprint or change in color or material requires a small or major project permit application. 

 

You can also fill out the combined ACC Application on TownSQ.  Be sure to upload all construction plans.  Material and color samples and payment will still need to be dropped off at the POA Office.

 

Common Area Maintenance

We sincerely appreciate your efforts in alerting our management team of any maintenance issues in your community. Please submit a request via please submit a request via TownSq and include a picture and as much detail as possible where applicable. You will be able to track the status of your request via TownSq.

 

Compliance

Covenant violation related inquiries can be directed to our Compliance Department at HOUCompliance@goodwintx.com    Additional contact information is available on the notice you received.  

To report an issue with a neighbor’s lot, please submit a request via please submit a request via TownSq and include a picture and as much detail as possible where applicable.

The Compliance Inspection schedule will vary, but our compliance drivers typically visit the community on a bi-weekly basis. 


Resale Documents

 ReSale Certificates and a Statement of Account can be ordered via the HomeWise website at https://www.homewisedocs.com/.

 

Harbour Point Condominiums is not managed by Cape Royale Owners Association.

 

Harbour Point Condominium ReSale Certificates can be ordered through their Condo Manager, Mark Owens.  Mark’s phone number is 936-525-9380.

 

Board Meetings

The Board of Directors meet on the 4th Friday at 2:00 PM every month except for the month of November.  The meetings take place in the Clubhouse.  A Zoom video link is also provided for each meeting.   Notice of an upcoming Board Meeting, along with the meeting Agenda and Zoom link, is typically noticed via the News and Events section of TownSq. If you have registered your email address, we will also send meeting details via email in advance of the meeting. 

Board-approved meeting minutes are posted in the Documents section of TownSq.

Owners are invited to address the Board of Directors at the next scheduled Board Meeting during the Open Session to bring up topics to be considered at a future Board meeting or by submitting a request via TownSq.


Payment/Balance Information

You can view your account balance by logging in to TownSq. You may also request your balance by contacting our Customer Service team Monday-Friday, 8:00 AM-6:00 PM by phone, 855-289-6007, or via email at info@goodwintx.com. Live Chat is available on our website at www.goodwintx.com

 

For your convenience, we offer several payment options:

 

Option 1: Mail-In Your Payment to the following address:

 

(HCRL) – Cape Royale POA

c/o Goodwin Processing Center

PO Box 93447

Las Vegas, NV 89193-3447

 

Option 2: TownSq website (www.townsq.io) or mobile application. Your account balance is also available by accessing your TownSq account.

 

From the web:

  1. Login to TownSq at https://app.townsq.io/login
  2. From the top of your home page feed, select the account you’d like to make a payment on.
  3. Click “make a payment” to choose from a menu of options including pay your open balance, set up a recurring payment or make a one-time custom payment.

 

From the TownSq App:

  1. From the top of your mobile feed, choose the account you’d like to make a payment on.
  2. Click “make a payment” to choose from a menu of options including pay your open balance, set up a recurring payment or make a one-time custom payment.

TownSq offers both ACH and debit/credit card payment options. When making credit card payments online, there is a $1.50 convenience fee plus 3.5% of the total payment amount. This fee is based on your assessment. When making a payment via e-check, there is a $1.50 convenience fee.

Option 3: Bank Bill Pay Service - If you use a bill payment service that automatically makes payments for you, please change the name of the payee and the address for payment to the PO Box address referenced above.   You will need to note your account number and association code (HCRL) in the memo section of your check. 

You can find your account number in your billing statement or coupon book. If you cannot locate your account number, please contact our Customer Service team at 855-289-6007.

A negative number on your statement means that you have a credit balance. 


Collections

Cape Royale POA annual assessment is due on or before January 1st each year and considered late if not paid by January 31 of the same year due.  

If you have a question about a letter you receive about a past due assessment, please contact our Customer Service team Monday-Friday, 8:00 AM-6:00 PM by phone, 855-289-6007, or via email at info@goodwintx.com. Live Chat is available on our website at www.goodwintx.com

If you have a past due balance and would like to set up a payment plan, contact our team at delinquencies@goodwintx.com. A member of our team will be happy to assist you however possible. 


Owner Information

Owners are required to report any changes to their contact information to the Association.  To update your contact information/mailing address, contact our Customer Service team Monday-Friday, 8:00 AM-6:00 PM by phone, 855-289-6007, or via email at info@goodwintx.com. Live Chat is available on our website at www.goodwintx.com. You can also submit a request through TownSq

 

Deed Restrictions

Cape Royale subdivision consists of twenty-one (21) different sections. Each of these sections has a separate set of deed restrictions. The different deed restrictions were established by the original developer at different calendar dates. The earliest were established in 1968.

 

While there are similarities in the different deed restrictions, there are also unique differences between the different sections.  In order to provide greater ease of reference to such Restrictions, in 2019, Cape Royale Property Owners Association created a Consolidated Declaration setting forth in a single document the entirety of the Restrictions for all of the Cape Royale Subdivisions (with the exception of the Harbour Point Condos) that adopted it. 

 

Property owners are reminded to refer to the specific deed restrictions for their specific section for the exacting wording on a particular issue.

 

All current Deed Restrictions can be found in the Deed Restrictions folder in the Documents section of TownSQ for the following sections:

 

  1. Consolidated Deed Restrictions 
  2. Harbour Point Estates 2
  3. Harbour Point Condos
  4. Harbour Villa Townhomes 1 (Also part of Consolidated)
  5. Harbour Villa Townhomes 2 (Also part of Consolidated)
  6. Imperial Point
    • Amendment 1987
    • Amendment 2017
  7. Reserves 1
    • Amendment 1998
    • Amendment 2016
    • Bylaws of Reserves 1
    • Council Amendment
  8. Reserves 2
    • Amendment 2007
  9. Kings Ridge Cove Amendment 2019
  10. Notice Change Maintenance Fee

 

Contacts

We have a team of industry professionals standing by to assist you. Here are the various ways you can reach us:

 

  • TownSq App: Submit a request via our web and mobile application.  

 

  • Customer Service Team: Available Monday-Friday, 8:00 AM-6:00 PM. 

855-289-6007 or info@goodwintx.com. Live Chat is available on our website at www.goodwintx.com.

 

POA On-site Office Hours:    Monday, Wednesday, Friday from 8:00 AM to 5:00 PM

                                                        Tuesdays  8:00 am to 2:00 PM

                                                        Thursdays 10:00 AM to 5:00 PM

 

  • Compliance Team: Covenant violation related inquiries can be directed to HOUcompliance@goodwintx.com. 

 

TownSq

  • What is TownSq?

TownSq is an all-in-one mobile app designed to help you connect, collaborate and stay up-to-date with your community – any time on any device. TownSq streamlines operations for board members and simplifies community living for homeowners. With TownSq you can: 

 

  • Easily communicate with neighbors, community managers, and board members 
  • Manage your account and pay online
  • Get up-to-date community news and events
  • Request and review status of service inquiries
  • Participate in community polls
  • Access community forms and documents
  • And more…

 

  • How do I register for TownSq?

 

Registering for TownSq is fast and easy. Follow the steps below to get started: 


  1. Visit https://app.townsq.io/ais/sign-up
  2. Enter your Account Number and Zip code (Physical property address)
  3. Provide your email address and create a password 
  • I'm getting an error when I try to register for TownSq. Can you help?

Contact our Customer Service team Monday-Friday, 8:00 AM-6:00 PM by phone, 855-289-6007, or via email at info@goodwintx.com. Live Chat is available on our website at www.goodwintx.com

  • How do I change my email preferences for TownSq notifications?

Once you have logged in to TownSq, you can edit your notification preferences by editing your profile. To edit your profile, click on your name in the top right-hand corner of the TownSq page and a drop down will appear with the “Edit Profile” link.

  • How do I submit a request in TownSq?

Once you have logged in to TownSq, click the “Requests” link on the menu bar on the left-hand side of your screen. 

  • I forgot my TownSq password, how can I reset it?

Visit https://app.townsq.io/user-recovery to reset your password.